West End Cycles
West End Cycles in 121 CONWAY ROAD, Conwy Wales: consumer reviews, opening hours, driving directions, photos etc.
Contacts
Sports & Recreation
121 CONWAY ROAD,
Colwyn Bay, Conwy Wales
LL29 7LS Get directions
01492 530269
Opening hours West End Cycles: Open now
Today: 08:00 am — 06:00 pm
Monday | 08:00 am — 06:00 pm |
Tuesday | 08:00 am — 06:00 pm |
Wednesday | 08:00 am — 06:00 pm |
Thursday | 08:00 am — 06:00 pm |
Friday | 08:00 am — 06:00 pm |
Saturday | 10:00 am — 05:00 pm |
Customer Reviews about West End Cycles:
- ★ ★ ★ ★ ★TERRIBLE SERVICE!!!!!
Having taken my bike in to get it repaired, nothing major, slightly bent forks, broken brake lever and a new chain ring. I was told it would take two days and the estimated price was £60-70. It sounded good to me so I gave them my beloved bike to repair. After two days I phoned to see how they were getting on, I was told that they were bending the forks and it would be ready very soon. "Ok cool" I say "call me when its done". 3 more days go by and they never phoned back, so once again I call up, were just bending the forks he says, phone back tomorrow. Ok thats a bit weird, so clearly they were lying the previous time. I phone again the next day only to find they havent ordered the breaks, and they will take another week to arrive. I tell them to call me when it is finished. finally after 15 days my bike was ready, when I go to pick up my bike the next day the price of the estimate has doubled to £128.
I was very angry about the service they provided, not once did they call me to let me know what was going on, after asking them to on several occasions. The mechanic had even took it upon himself to choose a new colour of bar tape to put on my handle bars, without ever consulting me!!!!. When I spoke to the manager and explained how upset I was with the service, he was as rude as his nose was long, making up terrible excuses and not apologising at all. he took £8 off the price and said it was the best he could do. His best advice was "next time go somewhere else". I always support my local businesses and was extremely upset and felt let down by the whole team at west end cycles.
My best advice for anyone taking a bike to get it repaired is to do as the manager of west end cycle says and GO SOMEWHERE ELSE.By bikemadman, September 16, 2018
How would you rate this service?
☆ ☆ ☆ ☆ ☆ About West End Cycles in Colwyn Bay
We specialize in cyle sales and hire in north wales, selling bikes by mail order and through our retail shop We stock the best brands around, Marin, Specialized, Wilier, Pashley, Moulton, Giant, Raleigh.
The nearest business services in Conwy Wales
- Open now Dopple Press 07988 484097☆ ☆ ☆ ☆ ☆
Unit 7d, New England House, New England St, Brighton, East Sussex BN1 4GH - Open now University Of Wales Press 029 2037 6999☆ ☆ ☆ ☆ ☆
10 Columbus Walk CF10 3NS, Cardiff, Cardiff Wales CF10 3NS - Open now VJT Photography 07825 549681☆ ☆ ☆ ☆ ☆
2 Plattsville Rd, Mossley Hill, Liverpool, Merseyside L18 0HZ - Open now Lukehurst 01795 430299☆ ☆ ☆ ☆ ☆
Bargebrick House, Eurolink Way, Sittingbourne, Kent ME10 3HH - Open now Northern Costume Hire 01756 790526☆ ☆ ☆ ☆ ☆
29-31 RAIKES RD, Skipton, North Yorkshire BD23 1NP - Open now Julian Graves Ltd 01689 835 507☆ ☆ ☆ ☆ ☆
13 THE WALNUTS SHOPPING CENTRE 13 TOWN CENTRE THE WALNUTS, Orpington, Greater London BR6 0TW